The Detroit Free Press features an article highlighting several companies what are engaging customers to create, vote or modify their ads. Examples:

  • Home Depot enncourages to vote for their favorite commercial on their website.
  • Mastercard allows visitors to its web site to suggest ending scenes for its commercial.
  • Chevy asks participants to create an online spot.
  • Sony, Toyota, and L'Oreal Paris are allowing people to submit online spots (which they will pay for)

Some might suggest this is Companies or Advertisers are asking us to do this out of laziness. That's one perspective. The way to respond to this is not to respond to their campaign. But, there are a slice of people out there who would enjoy engaging with these brands. I don't think this strategy is born out of laziness. In fact, it is probably more work for the company and agency to create a campaign to solicit and sort through campaigns. Rather, I think this is a step towards an admission that marketing-generated-content is less effective than consumer-generated-content. Agencies create polished advertising. Even if funny, customers 'feel' they're being marketed or sold to. And creative usually looks like this because company's executives (in love with their company/product) are the approvers of this creative. What's worse is they give input through committee and blend opinions like a casserole until you end up with something unbelieveable and/or unbelievably mediocre. Maybe you and I (as consumers), who are 'outside the bottle', can do better?? This strategy is the beginning of a new trend. We have not reached maturity in this new marketing paradigm. These consumer-generated-campaigns are a stepping stone, and a positive acceptance by agencies and clients that authentic consumer generated media is more interesting than marketing and advertising. The best quote that captures the essense of this future is by Mike Fasulo, Sony's CMO: "In effect, we're allowing our consumers to tell us how they want products sold to them, not the other way around,"

2 Responses to “Home Depot, Mastercard, Chevy, Others Engage Customers for Advertising Creative”

  1. Colin Bohanna

    Nice mention here of some interesting moves in advertising and consumer interaction with brands.

    FYI:
    The link to ChevyApprentice.com posted above lead to a ‘page not found’ message.

  2. Colin Bohanna

    Nice mention here of some interesting moves in advertising and consumer interaction with brands.

    FYI:
    The link to ChevyApprentice.com posted above lead to a ‘page not found’ message.

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