It’s been an incredible year so far for Bazaarvoice (and it’s only March)! I’m excited to announce that we’ve made some exciting additions and changes to the leadership and Advisory Board team that will help us as we continue to rapidly grow.

I’m thrilled that Dev Ittycheria has joined our Board of Directors. What is great about Dev is hed_ittycheria has been a serial entrepreneur, and he’s led two public software companies. His strategic insights are invaluable to our Board and executive team at this point in Bazaarvoice’s rapid growth. He was President and CEO of BladeLogic, which had a very successful IPO in 2007. Then BMC bought BladeLogic in 2008 for approximately $900M, which was the highest multiple paid for any public software company that year. Dev is already proving to be a very valuable mentor for me and our executive team, and I am truly humbled and honored that he decided to join us in this exciting journey.

I’m also very pleased to announce that Heather Brunner has been promoted to Chief Operating Officer. This is a well-deserved move from her excellent work as SVP of Worldwide Client Services, where she’s been instrumental in working with the team that directly supports our clients. Each quarter, employees rate each member of our leadership team, including me, and Heather has consistently gotten incredibly positive feedback from our employees. With her operational background and CEO position prior to Bazaarvoice, she’s going to be fantastic in this new role.

Leaders

We’ve also added Gill Felix as our Chief People Officer. Gill has an impressive background leading human resources teams for Virgin Retail (working with Richard Branson himself), Hoover’s and, most recently, she was Senior VP of Human Resources for Golfsmith. I look forward to working with her in improving our awesome culture here, especially as we dramatically grow. I’m already finding Gill to be a terrific partner, although she has only been in the role for three weeks (it feels like three months, which is a good thing)!

And we’ve promoted several other executives, creating opportunities for new VP-level leadership to continue our rapid growth:

  • My co-founder, Brant Barton, is now our Chief Innovation Officer, where he’ll help shape long-term product and partner strategy and identify emerging opportunities. Brant has always had an eye on our long-term strategy, helping envision BrandVoice in our second year of business (long before we launched it), and this new role perfectly suits his ability and is critical for a company of our size and growth path.
  • Andy Maag is now Chief Technology Officer. Andy’s team is the technical force behind the architecture that supports more than 105 billion pieces of user-generated content. With Andy’s leadership, we have consistently released as-flawless-as-I’ve-seen software every eight weeks since our inception. He’ll continue to lead all technology research and development for Bazaarvoice as well as personally focus even more on our future architecture opportunities (this will get more exciting, not less – we have big plans in store so please stay tuned).
  • Mike Svatek is our new Chief Product Officer. Under Mike’s leadership, we’ve made huge strides in product innovation, debuting several industry-first offerings, such as BrandAnswers. We are putting more investment in R&D than ever before, and Mike has worked with our team to develop an incredibly exciting roadmap.
  • And Michael Osborne has become our Chief Revenue Officer: As a force of nature (known internally only as “Osborne”), he’s done a fantastic job leading our international sales organization and now he takes the reins of business development, helping our sales teams better alignwith our partners. Our client contract renewal team also reports to Osborne, which is important to us culturally (our Sales team genuinely cares about our clients being successful with our products).

The entire team at Bazaarvoice continues to energize me daily, and I’m inspired by our incredible leaders and Board. We have a very bright future here, and we are not taking any of our success (and your partnership) for granted. Thank you again for all of your support. I expect 2010 to get even more exciting!

4 Responses to “Scaling up for even more growth”

  1. Great job BazaarVoice team. It’s been great to see the growth, but more important is to hear from your clients how well you are serving them. I just finished an East Coast trip and met with more than a dozen brands in 5 days. All of your clients put you in the top quadrant for SaaS companies they believe deliver exceptionally for both technology and service. Great to hear and thought I should share this with you since highly satisfied customers are probably the best indicator of future success.

    Cheers,

    John Squire

  2. Great job BazaarVoice team. It’s been great to see the growth, but more important is to hear from your clients how well you are serving them. I just finished an East Coast trip and met with more than a dozen brands in 5 days. All of your clients put you in the top quadrant for SaaS companies they believe deliver exceptionally for both technology and service. Great to hear and thought I should share this with you since highly satisfied customers are probably the best indicator of future success.

    Cheers,

    John Squire

  3. Great job BazaarVoice team. It’s been great to see the growth, but more important is to hear from your clients how well you are serving them. I just finished an East Coast trip and met with more than a dozen brands in 5 days. All of your clients put you in the top quadrant for SaaS companies they believe deliver exceptionally for both technology and service. Great to hear and thought I should share this with you since highly satisfied customers are probably the best indicator of future success.

    Cheers,

    John Squire

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